Tech companies are targeting the law-enforcement market as 3-D printing, Google Glass and other advances open new crime-fighting frontiers — innovations to be showcased at a conference in Cambridge this week that is drawing cops from around the country.
"Technology can help in every aspect of policing," said Dan Riviello, spokesman for the Cambridge Police Department and co-director of the two-day Police Innovation Conference at Microsoft New England, where representatives from police departments including Boston, Cambridge, New Mexico and Michigan will work to improve their use of technology and learn how to use new technology.
"As police forces have had to downsize because of the recession, their workload hasn't decreased," said Joe Rozek, executive director of homeland security and counterterrorism for Microsoft, who helps to put together "fusion centers" — police hubs where cameras, sensors and other real-time information can be collected and disbursed to responders.
"(The center) takes the information and raw data and turns it into actionable intelligence," Rozek said.
The conference will touch on social media, but also new and emerging technologies, like drones and 3-D printing.
"There's a lot to learn about and to harness and to understand. It's all moving very fast," said Peter Olson, founder of WiredBlue, makers of an app police departments can sign up for to better connect with the public.
Riviello will be speaking about the CPD's unique use of Twitter, where dispatch calls are automatically tweeted with the reason for the call and rough location.
"We think an informed community is a safer community," he said.
Mutualink, a Westford company that creates a secure method of interagency communication that is private for both parties, will show off its method for giving hands-free context and tactical awareness to first responders using Google Glass.
That would allow police responding to an incident to see vital information — like a map or surveillance camera feed — without using their hands. For example, in a school shooting, the school could provide law enforcement with a map and live feeds of video cameras that show up on Glass so first responders could make better and quicker decisions.
Still, all the information in the world is only as useful as the back-end system to put it together, experts said.
The key, Rozek said, is not looking at one technology as the "end-all solution."
The answer, and the way to use technology, "is one based on logic and reason."
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