The head of commuter rail operator Keolis yesterday ducked questions about whether his company will pay its fines for its delays and cancelled service this winter, letting MBTA General Manager Frank DePaola answer for him at a press event announcing the full restoration of service.
Asked whether the company would pay for its dismal record, Keolis General Manager Gerald C. Francis deferred to DePaola, who said the T is "working with Keolis to assess what's happened over the last couple of months." Keolis has racked up more than $3 million in fines since its "no excuses" contract started in July, including nearly $2 million for winter failures. The company has argued that the weather is beyond its control.
"There were extreme weather conditions, so we have to take that all into consideration," DePaola said. "Now that service is back, we need to meet internally and decide what the contract ramifications are."
The state Department of Transportation board approved a plan to provide a free day of service on the T — including commuter rail, buses and boats — for April 24, he added, and a 15 percent discount for weekly or monthly pass holders on their May passes. The commuter rail also is replacing single-level coaches with bi-level ones to ease crowding.
None of that satisfied Angelica Martinez, a South Shore commuter who said Keolis made her late to her paralegal job for an entire month, forcing her to make up the time in her lunch hour.
"Of course (Keolis) should pay a fine," said Martinez, 40. "I want a full month (free) to make up for that lost month."
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